Meet Neema she is a UX designer who has previously worked as a LMS (Learning Management System) software developer. She is currently the project lead for building an application for a genetic testing company. She has used design thinking for most of the work she has done previously.
She will be walking through the design thinking process, applying her first time building a LMS to the new application of each stage.
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Defining the problem is the second part of the process, where analysis and synthesis of the empathy stage help define the problem you are willing to draw from. This definition should focus on the human user rather than using numbers or business centered language. This is where you can start to
Neema and her team realized that with each of the learner profiles the defining statement was a little different:
1. K-12: Learners want to feel invigorated by fun learning experiences. 2.Higher Ed: Learners want mLearning apps that make it easy to access school. 3.Industry: Learners want the basic amount of information that give them the solutions that is needed to complete the task at-hand. |